Description

Current State

Overview and Summary

BlueSky University, a well-established institution with over 20,000 students, offers a wide range of undergraduate, graduate, and professional programs. The university currently uses a mix of in-person classes, outdated learning management software, and various online tools to deliver courses and manage student information. This fragmented approach leads to inefficiencies, difficulties in tracking student progress, and a suboptimal learning experience.

Problem Statement

The current system for managing courses and student information at BlueSky University is fragmented and outdated, resulting in:

• Difficulty in providing a cohesive online learning experience.

• Challenges in tracking and managing student progress and performance.

• Inefficient communication between students, faculty, and administration.

• Limited access to course materials and resources.

• Inefficiencies in administrative tasks such as grading, attendance, and course management.

Objectives of the New Online Learning Management System

• Centralize and modernize the management of all courses and student information.

• Provide a seamless and engaging online learning experience for students.

• Enhance communication and collaboration between students, faculty, and administration.

• Improve access to course materials and resources.

• Streamline administrative tasks such as grading, attendance, and course management.

Business Objectives and Success Criteria

• Business Objective 1: Improve student satisfaction with the online learning experience by 50% within the first 6 months.

• Business Objective 2: Increase course completion rates by 30% within the first year.

• Business Objective 3: Reduce administrative workload related to course management by 40% within 6 months.

• Business Objective 4: Enhance faculty satisfaction with teaching tools and resources by 40% within 3 months.

Future State

Client Requirements

• The system shall provide a centralized platform for managing all courses and student information.

• The system shall offer a user-friendly interface for accessing course materials and resources.

• The system shall enable efficient communication and collaboration between students, faculty, and administration.

• The system shall include tools for tracking and managing student progress and performance.

• The system shall streamline administrative tasks such as grading, attendance, and course management.

• The system shall support different user roles, including students, faculty, and administrative staff.

System Requirements

• Scalability and Performance: The system should support up to 10,000 concurrent users and ensure quick response times for all transactions.

• Usability: The user interface should be intuitive and easy to navigate for users of all technical proficiency levels.

• Security: The system must ensure secure access to student and course data and comply with data protection regulations.