Description

Current State

Overview and Summary

EcoHomes, a leading residential construction company, specializes in building eco-friendly and energy-efficient homes. They serve a community of environmentally conscious homeowners looking to minimize their carbon footprint and reduce energy costs. Currently, EcoHomes utilizes a mix of standalone smart devices and manual monitoring for energy management, which leads to inefficiencies and suboptimal energy usage.

Problem Statement

The current energy management approach for EcoHomes is fragmented and inefficient, resulting in:

• Inconsistent energy savings due to lack of integrated control.

• Difficulty in monitoring and optimizing energy consumption across multiple devices.

• High energy costs due to inefficient usage patterns.

• Lack of comprehensive data and insights for homeowners to make informed decisions about energy usage.

Objectives of the New Smart Home Energy Management System

• Integrate various smart devices into a unified energy management platform.

• Provide real-time monitoring and control of energy consumption.

• Optimize energy usage to reduce costs and environmental impact.

• Offer detailed analytics and insights to homeowners.

• Enhance user experience with intuitive controls and automation.

Business Objectives and Success Criteria

• Business Objective 1: Reduce overall energy consumption by 20% within 6 months of implementation.

• Business Objective 2: Increase user engagement with the energy management system to 80% of homeowners within 3 months.

• Business Objective 3: Achieve a customer satisfaction rate of 90% within the first 6 months.

• Business Objective 4: Reduce energy-related customer service inquiries by 50% within 3 months.

Future State

Client Requirements

• The system shall provide a centralized dashboard for monitoring and controlling all connected devices.

• The system shall offer automation capabilities to optimize energy usage based on homeowner preferences and external factors.

• The system shall provide real-time alerts and notifications for unusual energy consumption patterns.

• The system shall integrate with renewable energy sources like solar panels.

• The system shall generate detailed reports and analytics on energy consumption and savings.

• The system shall support different user roles, including homeowners, property managers, and support staff.

System Requirements

• Scalability and Performance: The system should support up to 1,000 concurrent users and ensure quick response times for all transactions.

• Usability: The user interface should be intuitive and easy to navigate for homeowners of all ages and technical proficiency levels.

• Security: The system must comply with data privacy regulations and ensure secure access to user information and device controls.