Stakeholders

2.4 Stakeholders

Stakeholders are essential participants in business analysis activities. Here are the key roles:

• Business Analyst: Executes analysis activities and ensures outcomes.

• Customer: Users with contractual or moral rights to products/services.

• Subject Matter Experts: Individuals with deep domain knowledge.

• End Users: Directly interact with the solution.

• Implementation Experts: Specialized in implementing solution components.

• Operational Support: Manages day-to-day system/product operations.

• Project Manager: Oversees project delivery to meet business needs.

• Regulator: Defines and enforces standards impacting solutions.

• Sponsor: Initiates efforts, controls budget and scope.

• Supplier: External providers with rights and obligations.

• Tester: Verifies solution meets requirements and quality standards.