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Conduct Elicitation

Purpose

  • Draw out, explore, and identify relevant information.

Description

  • Collaborative: Direct interaction with stakeholders.

  • Research: Systematic discovery from external sources.

  • Experiments: Controlled tests for unknown information.

Stakeholder Collaboration

  • Participate, interact, research, and provide feedback.

Inputs

  1. Elicitation Activity Plan:

    1. Details planned activities, logistics, scope, and background info sources.

Elements:

  1. Guide Elicitation Activity

    • Ensure focused activities by considering:

      • Goals and Agenda

      • Scope of the Change

      • Output and Integration

      • Support for Other Representations

      • Information Providers and Users

      • Usage of the Information

  2. Capture Elicitation Outcomes

    • Iteratively capture outcomes for future reference and integration.

Guidelines and Tools:

  • Approach: Determines output needs.

  • Existing Info: Guides questions and approach.

  • Stakeholder Engagement: Facilitates collaboration.

  • Supporting Materials: Prepares analysts and participants.

Elicitation Techniques:

  • Benchmarking: Compare against baselines.

  • Brainstorming: Generate and prioritize ideas.

  • Business Rules Analysis: Identify governing rules.

  • Collaborative Games: Stimulate creative solutions.

  • Concept Modelling: Define key terms and relationships.

  • Data Mining: Discover patterns.

  • Data Modelling: Understand entity relationships.

  • Document Analysis: Review existing systems and policies.

  • Focus Groups: Understand group attitudes.

  • Interface Analysis: Analyze interaction between entities.

  • Interviews: Uncover needs and opportunities.

  • Mind Mapping: Organize ideas efficiently.

  • Observation: Gain insight into work processes.

  • Process Analysis: Identify process improvements.

  • Process Modelling: Elicit processes.

  • Prototyping: Validate stakeholder needs.

  • Survey or Questionnaire: Gather structured information.

  • Workshops: Collaboratively gather information.

Stakeholders:

  • Customer: Provides vital business analysis info.

  • Domain SME: Guides research and facilitates elicitation.

  • End User: Essential for current and future solution understanding.

  • Implementation SME: Offers expertise and alternatives.

  • Sponsor: Authorizes necessary stakeholder involvement.

  • Any Stakeholders: Potential valuable contributors.

Outputs:

  • Elicitation Results: Captured info from elicitation activities.

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