Purpose
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Provide insights into solution performance and value.
Description
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Interpret and synthesize measures for actionable insights.
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Measures alone rarely determine solution value.
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Factors for Analysis:
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Stakeholder value understanding.
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Enterprise goals, KPIs.
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Solution and stakeholder risk assessment.
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Target examination.
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Inputs
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Potential Value: Describes future value realization.
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Solution Performance Measures: Provides performance information.
Elements
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Performance versus Value: Evaluate solution's value.
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High-performing solutions may lack expected value.
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Low-performing solutions might hold untapped value.
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Risks: Identify and manage solution and enterprise risks.
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Trends: Consider data collection timeframe.
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Document notable trends for decision-making.
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Accuracy: Test and analyze performance data.
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Performance Variances: Analyze expected versus actual performance.
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Conduct root cause analysis and recommend improvements.
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Guidelines and Tools
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Change Strategy: Implementation strategy.
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Future State Description: Modified components and expected value.
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Risk Analysis Results: Overall risk assessment.
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Solution Scope: Defined boundaries.
Techniques
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Acceptance Criteria: Performance standards.
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Benchmarking: Observing similar solutions.
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Data Mining: Analyzing performance data.
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Interviews: Gathering perspectives.
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Metrics and KPIs: Analyzing performance.
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Observation: Directly observing.
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Risk Management: Identifying and mitigating risks.
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Root Cause Analysis: Determining causes.
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Surveys: Gathering insights.

Stakeholders
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Domain Subject Matter Expert
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Identify risks, provide data insights
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Project Manager
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Oversee risk management, analyze solution risks
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Sponsor
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Identify risks, provide data insights, make performance decisions
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Outputs
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Solution Performance Analysis
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Analyze measurements, recommend improvements
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