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Analyze Performance Measures

Purpose

  • Provide insights into solution performance and value.

Description

  • Interpret and synthesize measures for actionable insights.

  • Measures alone rarely determine solution value.

  • Factors for Analysis:

    • Stakeholder value understanding.

    • Enterprise goals, KPIs.

    • Solution and stakeholder risk assessment.

    • Target examination.

Inputs

  1. Potential Value: Describes future value realization.

  2. Solution Performance Measures: Provides performance information.

Elements

  1. Performance versus Value: Evaluate solution's value.

    1. High-performing solutions may lack expected value.

    2. Low-performing solutions might hold untapped value.

  2. Risks: Identify and manage solution and enterprise risks.

  3. Trends: Consider data collection timeframe.

    1. Document notable trends for decision-making.

  4. Accuracy: Test and analyze performance data.

  5. Performance Variances: Analyze expected versus actual performance.

    1. Conduct root cause analysis and recommend improvements.

Guidelines and Tools

  • Change Strategy: Implementation strategy.

  • Future State Description: Modified components and expected value.

  • Risk Analysis Results: Overall risk assessment.

  • Solution Scope: Defined boundaries.

Techniques

  • Acceptance Criteria: Performance standards.

  • Benchmarking: Observing similar solutions.

  • Data Mining: Analyzing performance data.

  • Interviews: Gathering perspectives.

  • Metrics and KPIs: Analyzing performance.

  • Observation: Directly observing.

  • Risk Management: Identifying and mitigating risks.

  • Root Cause Analysis: Determining causes.

  • Surveys: Gathering insights.

Stakeholders

  • Domain Subject Matter Expert

    • Identify risks, provide data insights

  • Project Manager

    • Oversee risk management, analyze solution risks

  • Sponsor

    • Identify risks, provide data insights, make performance decisions

Outputs

  • Solution Performance Analysis

    • Analyze measurements, recommend improvements

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