Purpose
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Assess Solution Limitations: Identify internal factors restricting full realization of value.
Description
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Objective: Identify root causes of under-performing and ineffective solutions.
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Linkage: Linked to Assess Enterprise Limitations. Can be performed concurrently.
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Focus: Determine internal factors limiting solution value.
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Timing: Can be done during: Development of solution components. Before full implementation of completed solutions. On existing solutions in use.
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Assessment Activities: Similar across all stages of the solution life cycle. Involve the same considerations.
Inputs
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Implemented Solution:
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Existing solution in use, possibly a prototype.
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Solution Performance Analysis:
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Performance results and improvement recommendations.
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Elements
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Identify Dependencies:
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Assess internal dependencies affecting performance.
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Use Measure Solution Performance and Analyze Performance Measures.
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Investigate Problems:
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Analyze ineffective outputs.
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Identify problems from poor quality or unmet goals.
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Impact Assessment:
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Assess the impact of problems on operations.
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Determine severity, recurrence, and business impact.
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Identify resolutions, mitigations, or acceptable issues.
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Consider quality control, process adjustments, or exception support.
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Assess solution-specific risks and limitations.
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Guidelines and Tools
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Change Strategy: Implementing strategies to realize potential value.
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Risks Analysis Results: Evaluating risks and modifying individual risks.
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Solution Scope: Defining boundaries for measuring and evaluating the solution.
Techniques
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Acceptance and Evaluation Criteria: Assessing if acceptance criteria are met.
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Benchmarking and Market Analysis: Comparing with other organizations' challenges and solutions.
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Business Rules Analysis: Identifying necessary changes in business rules.
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Data Mining: Finding performance constraints.
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Decision Analysis: Evaluating current and needed business decisions.
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Interviews: Gathering insights through stakeholder interviews.
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Item Tracking: Managing issues related to solution value.
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Lessons Learned: Learning from the solution's development stages.
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Risk Analysis and Management: Handling risks to prevent value loss.
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Root Cause Analysis: Understanding factors preventing value delivery.
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Survey or Questionnaire: Collecting structured feedback for problem analysis.
Stakeholders
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Customer: Influenced by solution value, offers feedback.
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Expert: Guides performance, identifies limitations.
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End User: Directly impacts performance, provides feedback.
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Regulator: Must be consulted for constraints.
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Sponsor: Approves value, allocates resources.
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Tester: Identifies issues during development.
Outputs
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Solution Limitation: Describes current constraints/defects.
