Purpose
-
Determine external factors restricting value realization.
Description
-
Solutions span organizations with various dependencies.
-
Limitations: culture, operations, technical aspects, stakeholders, reporting.
-
Assessment Process
-
Identify root causes of limitations.
-
Describe how enterprise factors hinder value.
-
Applicable at any stage in the solution life cycle.
-
Inputs
-
Current State: Internal environment overview with cultural and internal factors.
-
Implemented Solution: Description and operational status.
-
Performance Analysis: Evaluation results and improvement recommendations.
Elements
-
Culture Assessment: Stakeholder understanding, support, and need for cultural changes.
-
Stakeholder Impact: Functions, locations, concerns, addressing issues.
-
Organizational Changes: Impact on formal and informal relationships.
-
Operational Assessment: Policies, capabilities, assets, and processes.
Guidelines & Tools
-
Business Objectives: Measure solution performance.
-
Change Strategy: Implement value effectively.
-
Future State Descriptions: Define changes and expected value.
-
Risk Analysis Results: Assess and modify risks.
-
Solution Scope: Define solution boundaries.
Techniques
-
Benchmarking & Market Analysis: Identify existing solutions.
-
Brainstorming: Find organizational gaps.
-
Data Mining: Identify performance constraints.
-
Decision Analysis: Optimal decisions under uncertainty.
-
Document Analysis: Understand organization's structure.
-
Interviews: Capture stakeholder concerns.
-
Item Tracking: Ensure issues are resolved.
-
Lessons Learned: Analyze past initiatives.
-
Observation: Identify impacts.
-
Organizational Modelling: Address structural changes.
-
Process Analysis: Find performance opportunities.
-
Process Modelling: Illustrate business processes.
-
Risk Analysis & Management: Consider technology, finance, and business risks.
-
Roles & Permissions Matrix: Determine stakeholder roles.
-
Root Cause Analysis: Identify underlying causes.
-
Survey or Questionnaire: Capture stakeholder concerns.
-
SWOT Analysis: Maximize strengths, minimize weaknesses.
-
Workshops: Identify organizational gaps.
Stakeholders
-
Customer: Direct users/purchasers.
-
Subject Matter Expert: Provides insights.
-
End User: Solution users.
-
Regulator: Ensures regulatory compliance.
-
Sponsor: Authorizes funding.
Outputs
-
Enterprise Limitation: Describes current limitations and solution impact.
