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Define Future State

Purpose

  • Determine needs

  • Ensure achievable state

  • Gain consensus

  • Identify strategies

  • Define outcomes

  • Assess value

Description

  • Context

    • Describes changes

    • Modifies boundaries

  • Components of Change

    • Processes, functions, structures

    • Varying complexity

Future State

  • Scope and Detail

    • Varies

    • Visual models, text

  • Outcomes

    • Specific metrics

    • Clarifies value

Decision-Making

  • Value Realization

    • Informed choices

    • Select among options

  • Performance Measures

    • Identifying metrics

    • Supports exploration

Inputs

  • Business requirements: problems, opportunities, or constraints.

Elements

  • Goals and Objectives

    • Clear business objectives and SMART criteria.

  • Solution Scope

    • Range of solutions based on stakeholder value.

  • Constraints

    • Budget, time, tech, and compliance limitations.

  • Org. Structure and Culture

    • Changes for alignment and support.

  • Capabilities and Processes

    • Identification of necessary changes.

  • Technology and Infrastructure

    • Adequacy and technical constraints.

  • Policies

    • Impact and potential policy changes.

  • Business Architecture

    • Alignment with goals and integration.

  • Internal Assets

    • Analysis of resources.

  • Assumptions

    • Identification of key assumptions.

  • Potential Value

    • Evaluation of net benefit and investment.

Guidelines and Tools

  • Current State Description: Contextual starting point.

  • Metrics and KPIs: Measure future success.

  • Organizational Strategy: Defines approach.

Techniques

  • Acceptance Criteria: Identifies factors.

  • Balanced Scorecard: Sets targets.

  • Brainstorming: Generates ideas.

  • Business Cases: Captures outcomes.

  • Decision Analysis: Selects best option.

  • Financial Analysis: Estimates returns.

  • Interviews: Gathers input.

  • Metrics and KPIs: Measures objectives.

  • Process Modelling: Describes workflows.

  • SWOT Analysis: Evaluates strengths.

  • Workshops: Designs collaboratively.

Stakeholders:

  • Customer: Influencers and users.

  • Experts: Provide insights.

  • End Users: Utilizers.

  • Implementation Experts: Assess feasibility.

  • Operational Support: Offer insights.

  • Project Manager: Input on goals.

  • Regulator: Ensure compliance.

  • Sponsor: Set objectives.

  • Supplier: Assist in delivery.

  • Tester: Ensure quality.

Outputs:

  • Business Objectives: Desired direction.

  • Future State Description: Components and capabilities.

  • Potential Value: Expected benefits.

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